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Why Outsource to South Africa?

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Why Should I consider South Africa as my outsourced contact centre "Destination"?

South Africa – specifically Cape Town - is one of the fastest growing Contact Centre destinations in the world!

This mostly due to several reasons:

  1. A developed Contact Centre industry
  2. High performace service levels of staff
  3. Access to high level technological and telephony solutions
  4. Government support – Given the opportunity for foreign investment and related job-creation opportunities, National, provincial and local government is 100% behind this growing industry and has committed much resource to ensuring its success
  5. A favourable exchange rate